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Frequently Asked Questions
My supplier has no export license, can you help?
Yes, we can handle all export procedures, including purchasing export licenses and handling customs declarations for you.
Can you collect goods from different suppliers across China?
Absolutely. We specialize in picking up and consolidating cargo from various locations and suppliers into one shipment to save you costs.
What are the available payment methods?
We accept bank transfers (T/T) and Western Union. We also have European partners to assist with payment processing if required.
Do you deliver directly to Amazon FBA or specific warehouses?
Yes, we provide direct delivery services to Amazon FBA warehouses and designated commercial addresses across Europe.
Is door-to-door service available?
Yes, we offer comprehensive door-to-door (DDU/DDP) services. We handle everything from pickup and documentation to final delivery at your doorstep.
How do you ensure the safety of my cargo?
We use strict carrier selection standards, offer cargo insurance (110% value coverage), and provide professional repacking and daily tracking reports.