🛡️ Professional Customs Clearance
Two customs clearance service models:
DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid)
❓ Frequently Asked Questions
What information is needed for an accurate quote?
Please provide: Product name, number of cartons, gross weight & dimensions, destination country/postcode, shipping option preference, cargo ready date, and if the product contains liquid, magnets, or batteries.
Regarding LCL shipments, do you charge based on CBM or KG?
In most cases, if the volumetric weight is greater than the gross weight, we charge by CBM. If the gross weight is greater than the volumetric weight, we charge by KG.
What is the formula for volumetric weight?
The formula is: L(cm) x W(cm) x H(cm) / 6000. For example, a carton of 48x45x39cm = 14.04kg. For Global Express, the divisor is 5000.
Do I need to provide an EIN or PI for DDP service customs clearance?
No, for DDP service you don't need to provide anything for customs clearance. we will clear the goods under our name and deliver them to your final destination.
What is required for DAP or PVA shipments to the UK or EU?
You must have your own VAT and EORI account. For PVA (Postponed VAT Accounting), you must also have VAT payment records for at least the previous three months.
How do you ensure cost-effective delivery to multiple fulfillment centers?
We utilize Container Freight Stations (CFS) at major ports like Los Angeles, Houston, and Savannah. Containers are loaded specifically for destination hubs, allowing them to go directly to fulfillment centers without extra offloading, which is faster and more affordable.