What is your minimum order quantity (MOQ)?
Normally, our MOQ is 1,000 pieces. However, we also accept lower quantities for trial orders to help you test the market.
Can I request a product sample?
Yes, samples are available. The sample cost will be fully refunded after a formal order is placed.
What is the typical lead time for samples?
Standard samples take 2-3 days. If you require a custom logo or specific design, the process takes approximately 7 working days.
Do you support Amazon FBA shipments?
Yes, we have experience working with Amazon FBA. You can provide your S/M label information before shipment for seamless delivery.
Is the silicone material microwave safe?
Yes, the product is made of heat-resistant silicone and is safe for use in the microwave.
What customization options do you offer?
We offer comprehensive customization including custom logos, specialized color boxes, and OEM services based on your drawings or samples.
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