❓ Frequently Asked Questions
Are you a factory or trading company?
We are a professional industrial products enterprise integrating manufacturing and trading. We have our own production base and cooperate with reliable factories for related industrial products.
Can you customize products with our logo?
Yes, we support OEM services. Provide your design files and requirements, and we will create customized products for you.
What is the lead time for bulk orders?
For bulk orders, the lead time is generally 2-4 weeks after receiving the deposit, depending on the quantity and customization requirements.
What payment terms do you accept?
We typically accept T/T (30% deposit, 70% before shipment) and L/C at sight. Flexible terms can be discussed for regular customers.
How do you ensure product quality?
We maintain a strict quality control system following international standards, from raw material inspection to final product testing and third-party regular inspections.
Do you provide samples before bulk ordering?
Yes, we provide samples for quality checking. Sample fees are charged initially but can be refunded upon placing a qualifying bulk order.