❓ Frequently Asked Questions
Can you support custom designs?
Yes, we specialize in customization. You can send drawings in PDF, AI, or CDR formats. If you don't have a design, our team can design and produce it for you.
Are you a manufacturer or a trade company?
We are a professional signage OEM/ODM manufacturer with extensive experience in creating high-quality outdoor and indoor signs.
Are your products waterproof for outdoor use?
Yes, our products, including light sources and power supplies, are designed to be waterproof. We hold UL and CE certifications for our lighting components.
How do I get my products installed?
Installation drawings and necessary accessories are shipped with your products. We also provide detailed explanations to assist with any installation challenges.
What is your typical delivery time?
Generally, production and delivery take about 5-20 working days. For large quantities, please contact our customer service to confirm the specific timeline.
What materials are used for durability?
We use high-grade metals and acrylics with strong corrosion resistance and high hardness to ensure your signage maintains its quality in harsh outdoor environments.